Doors opened once your address checks out, and the lock gets a look afterward.
Keys locked inside, fobs that quit, keys shut in the trunk.
Electronic locks can fail when the power or the batteries die. We open the door and check the lock.
Your lease and ID are enough; the landlord may want to know too.
The same order every time.
The address or the lot, the door or the car, and anyone waiting inside.
You're told roughly when; the technician phones before pulling in.
ID, a lease, or the car's registration.
Door open, lock checked, spare key offered.
In summer, a closed car gets dangerous fast. Kids or pets stuck in a hot car are a 911 call first.
Heat and afternoon storms are hard on doors and electronics. Doors swell and stick in the humidity, keypad batteries fail, and people in a hurry to get out of the rain leave keys on the seat.
Most of those calls end with a small fix once the door is open: a latch adjusted, a keypad battery replaced, a spare key made.
Near the campuses, a lot of lockouts come down to shared keys: one key for three roommates, a key lent to a friend, a door that locks itself behind whoever leaves last. Roommates each having their own key, and the landlord knowing who has them, prevents most of these calls.
If you rent, look at your lease before the next lockout: some landlords and property managers keep a key and will let you in during office hours. After hours, or if they can't come, we can, with your ID and the lease in hand.
What you're left with: your door open, the lock checked, and, if the landlord agrees, a spare key made for you before the technician leaves. It's the simplest kind of prevention there is.
Tell us that. You'll get a realistic window, and the technician calls on the way. If the car keys are locked in the house too, say so; the house comes first, then you're on the road.
Yes, with ID and your lease. Some complexes prefer the office is told, and during office hours the leasing office may be able to let you in themselves.
We get you in, then test the keypad; it's usually drained batteries or loose wiring.
Yes, most trucks and cars. Have the registration ready, and if a toolbox in the bed is locked too, mention it when you call.
Give us the lot and a landmark. Your ID and the registration are needed, and at night, campus security can often help you wait somewhere safe.
Yes, and afterward the lost key opens nothing. If the key had your address on it, or was lost near home, it's worth doing the same day.
Yes. Late calls get the same steps, including the ID check, and the same free estimate before anything is done.
Yes. The estimate is free and comes first. Opening the door, checking the lock, a spare key: you hear about each before it happens.
With your ID and a lease showing you live there, the door is opened. A key of your own can be made on the same visit, if the landlord allows it.
Yes. Tell us the gate or the lot, the row, and whether security needs our name at the entrance.
Wet weather makes wooden doors and frames bind. After it's open, the door is trimmed or the strike moved so it closes and locks without a shove.
Only with your OK, confirmed with you directly. Afterward, a spare key or a keypad code for them keeps it from happening again.
Call us and we get a tech out to you.
