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Home › Rekey

Your house, your keys, nobody else's.

After a move, a tenant change or a missing key: every lock is rekeyed or replaced, and the keys go to the people you choose.

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One visit, door by door

Here's how it runs. For a full rundown of keypad and app locks, see smart lock installation. Extra keys for family, tenants or a neighbor are cut on site too; see key duplication.

  1. A walk around the house

    Every door that takes a key, plus gates and sheds if you want them.

  2. Ownership or a landlord's OK

    Closing documents, a deed, or a license showing this address; tenants bring the landlord's OK.

  3. Rekey or replace

    Sound locks rekeyed; worn ones replaced.

  4. Keys counted

    New keys handed over.

Historic homes near the lakes often have original hardware worth keeping; it's rekeyed where it can be.

Rentals, students and landlords

With several colleges in town, a lot of houses and apartments are rented, and keys change hands every year. Landlords who rekey between tenants never have to wonder who still has a key.

Keypad locks help too: a code per tenant, changed on move-out day.

After a break-in

After a break-in, call the police first. After that, the doors: a frame that split, a lock that was damaged, keys that might have been taken. Doors are repaired so they close and lock again, and the locks rekeyed if any keys are missing.

It's also the moment to look at the doors that weren't touched: a sliding door with only its latch, a garage entry door with a light-duty lock, a side gate. Stronger strikes, sturdier deadbolts and secondary locks on sliders can go in on the same visit.

What to have ready: ID with the address, and the police report number if there is one. You're left with doors that lock, locks nobody else has a key to, and a clear picture of what was upgraded. Many people also add a keypad afterward, so there's no key to hide or to lose.

Keypad and smart locks

Keypad and smart deadbolts mount in the holes your door already has, and the codes are programmed together with you. The strike is adjusted so the bolt throws without force.

Codes for dog walkers, cleaners or a teenager can be added and removed without handing out keys. Keep one physical key in a safe place.

Home lock questions

Should a landlord rekey between tenants?

Yes; it's the only way to be sure old keys don't work. Doing it on move-out day, before the new tenant arrives, also gives both sides a clean record of who holds keys.

The old owners kept all the keys.

Not a problem: rekeying doesn't need them. It also means the old owners' keys, and every copy they handed out, stop working.

Do you work on older homes near the lakes?

Yes. Original hardware is rekeyed or repaired where possible, and when a lock has to go, the new one is matched as closely as possible to the old doors and hardware.

Can you add a keypad to my front door?

Yes, installed and programmed with you. Choose one with a physical key backup, since heat and dead batteries are the usual reasons keypads fail.

My deadbolt is hard to turn.

Usually the door or the strike is out of line; it's adjusted, and the lock is replaced if it's worn.

Could all the doors run on one key?

Most of the time. Where a lock won't take the same key, it's swapped for one that will.

Is a rekey a quick job?

Yes. Most homes are finished in one visit; a house with many doors, or a mix of old and new locks, takes a little longer.

Do you give a free estimate?

Yes, before any work, lock by lock, so you can decide what gets done now and what can wait.

Someone kicked in our back door.

Call the police first. Then the door and frame are repaired so the door locks again, and the lock replaced if it was damaged. Tell us what happened when you call.

Can you secure our sliding door after a break-in?

Yes, with a secondary lock or a bar, and a check of the latch so the slider closes fully.

We found a key under the mat that isn't ours.

Rekey the locks. There's no telling who left it or how many copies exist.

Can you put a lock on a bedroom door?

Yes, a privacy lock or a keyed lock, depending on what the room is for.

Want it handled this afternoon?

Call us and we get a tech out to you.

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